Most Frequently Asked Questions
- Q: How do I Cancel my membership?
A: You can cancel your Inner Circle Program membership within 30 days of enrollment and receive a full refund of your membership fee provided you have not made any eligible purchases using the Inner Circle Program. If you have made any eligible purchase using the Inner Circle Program, you will not be entitled to any refund of your Program membership fee. To cancel your membership call us at 1-800-685-8888 - Q: How do I know that the items that are in my cart qualify for FREE ground shipping?
A: Any item that ships ground qualifies for FREE shipping. If you're not sure login to your account enter your zip code in the shopping cart and select the shipping method to check your shipping rates. - Q: Do all orders qualify for the 50% off 2nd day and overnight deliveries?
A: All orders qualify except for items that must be shipped via oversized truck (i.e. Large HDTVs, Large Furniture etc.). - Q: Do I get notified when my account expire or is about to expire?
A: Yes. The email associated with this membership will receive notification at least 7 days before expiration plus an email on the date of the expiration. - Q: What if my order is set to ship ground and I don't see the FREE shipping being applied to my order?
A: Make sure you are logged in. If you are please call the Priority Service Phone Number (800-685-8888) - Q: Will my membership auto-renew?
A: No. - Q: Is this available for open account, extranet, and managed accounts?
A: No.This is not available for open account, extranet, and managed accounts. If you’d like to take advantage of the benefits of a business extranet program please click here to apply. - Q: Can I join the inner circle by calling?
A: No. - Q: Is this available for open account, extranet, and managed accounts?
A: No.This is not available for open account, extranet, and managed accounts. If you’d like to take advantage of the benefits of a business extranet program please click here to apply. - Q: Does my business account qualify for TigerDirect.com Inner Circle?
A: No. Businesses that qualify for special extranet accounts do not qualify for TigerDirect.com Inner Circle. Click here to learn more about extranet accounts - Q: Does Inner Circle work with Google Checkout?
A: No.
