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 How
do I add items to my shopping cart?
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You can add items to your shopping cart by either
using our search engine to find the item(s) that you wish to purchase
or by browsing through our categories and/or our website. Once you
find an item(s) you'd like to buy, simply hit the 
button closest to the item(s) you are interested in to add the selected
item(s) to your shopping cart. At this point, you can change the quantity
of items you'd like to order, delete an item, empty the shopping cart,
continue shopping, or check out. |
How
can I delete an unwanted item from my shopping cart?
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You can delete an unwanted item from your shopping
cart by clicking the "Delete Item" icon
located within the shopping cart at the far right of each row. If
you want to delete all items from your cart, you need to press the
"Empty Shopping Cart" button located under
"Cart Tools." |
Is
the ordering process secure?
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YES! Our website uses the latest 128-bit encryption
technology to protect your personal information. Our ordering process
is totally secure from beginning to end. |
Is
my order subject to sales tax?
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Sales tax is charged
on the products purchased and also on the shipping and handling amount. |
How
much do you charge for shipping and handling?
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You could
easily see an estimate of how much your shipping charges would be
by adding an item to the shopping cart and entering your shipping
zip code.
Click here to view our
shipping and handling information page. |
What
payment methods do you accept?
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We accept VISA, MasterCard, American Express, Discover Card, PayPal,
wire transfers, Bill Me Later®, Google Checkout & eBillme, Tiger Gift Cards and money orders.
We DO NOT CHARGE YOUR ACCOUNT until we have SHIPPED your order! Most
personal and company checks may be held up to 10 business days for
processing.
Note: Additional credit card verification may be needed before we process your order.
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After
I have placed my order, can I check the status on it?
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YES. Our site features live online order
tracking. If you've ordered from TigerDirect.com
by phone and did not receive an internet password from your agent,
please call 800-800-8300. |
What
is your return policy?
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 Unless otherwise specified in the item listing on our website, on the receipt or packing slip, or in the following terms, TigerDirect.com will accept qualified and conforming products for exchange or refund within 30 days of the original purchase date. Click
here for details. |
My
order was supposed to come with a rebate, but I can't find it. How
can I get the rebate?
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You can obtain your replacement rebate from Rebate
Central. |
How
can I change the email address on my account?
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Unfortunately, as the email address is your account
identifier, you can't change that. You'll need to create a new account
with the new information. |
I
sent a rebate a while ago - how do I check the status?
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There is a contact phone number or web address
on the rebate coupon that you submitted. Use that information to get
in touch with the rebate fulfillment center. To get a copy of the
rebate coupon, please visit our Rebate
Center. |
How
do I get my tracking number?
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Once your order has been shipped, you will receive
an email to the address you have provided us within 24 hours with
the tracking information. If you need more information on your order,
please call us at 800-800-8300 or contact
us by email for assistance. Please be advised that for security
reasons, we can only email tracking information to the email address
on file with your order.
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How
do I receive technical support on my purchase?
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TigerDirect.com does not provide
end-user technical support on any of the items that we sell. For warranty
replacement of defective CPU chips, please call 937-368-3069. For
warranty service on Systemax computers, call Systemax at 1.800.262.6622.
For all other products, contact the product manufacturer, using the
contact information either printed on your invoice or included in
the package. Please note that when calling to exchange a defective
item, verification of defect by the manufacturer is required.
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What is California's Sales information?
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WARNING: The following desktop motherboards sold in California prior to December 31, 2007, may contain lead solder. Lead is a chemical known to the State of California to cause cancer and birth defects and other reproductive harm.
| Chipset |
Model Name |
ATI |
| ATI Radeon Xpress 200 RS482 |
INF. RS482 |
| ATI Radeon Xpress200 CrossFire |
LP UT RDX200 CF-DR |
INTEL |
| Intel 810 |
CW35-S |
| Intel 845G and ICH4 |
NB35-BL |
| Intel 845GL and ICH4 |
NB30-EL |
| Intel 845GV and ICH4 |
845GV-MLV |
| Intel 845GV and ICH4 |
G4V100-PEA |
| Intel 845GV and ICH4 |
G4V621B |
| Intel 848P and ICH5 |
848P-AL |
| Intel 855GME and 6300ESB |
855GME-MGF |
| Intel 865G and ICH5 |
PS35-BL |
| Intel 865G and ICH5 |
PS85-BL |
| Intel 865GV and ICH5 |
865GV-MLV |
| Intel 865PE and ICH4 |
865PE-ALE |
| Intel 865PE and ICH5 |
LP865 PE |
| Intel 865PE and ICH5 |
PS83-BL |
| Intel 865PE and ICH5 |
865PE-INF. |
| Intel 865PE and ICH5 |
865PE-TAG |
| Intel 875P and ICH5R |
LP Pro 875B |
| Intel 875P and ICH5R |
LP 875P-T |
| Intel 875P and ICH5R |
875 INF. |
| Intel 875P and ICH5R |
875P INF. |
| Intel 915G and ICH6 |
915G-TMGF |
| Intel 925X and ICH6R |
LP 925X-T2 |
| Intel 915P and ICH6 |
LP UT 915P-T12 |
| Intel 915P and ICH6 |
915P-TAG |
| Intel 915GL and ICH6 |
915GL-TML |
| Intel 915GM and ICH6M |
915GM-MGF |
NVIDIA |
| nVIDIA nForce2 400/MCP |
NFII 400AL |
| nVIDIA nForce2 Ultra 400/MCP |
NFII ULTRA-AL |
| nVIDIA nForce2 Ultra 400/MCP-T |
LP NFll ULTRA-B |
| nVIDIA nForce2 Ultra 400/MCP-T |
INF. NFII ULTRA |
| nVIDIA nForce2 Ultra 400R |
NFII U400S-AL |
| nVIDIA nForce3 250 |
NF3 250-AL |
| nVIDIA nForce3 Ultra |
LP UT NF3 ULTRA-D |
| NVIDIA nForce4 |
LP UT NF4-D |
| NVIDIA nForce4 |
INF. NF4 |
| NVIDIA nForce4 |
NF4-DAGF |
| NVIDIA nForce4 SLI |
LP UT NF4 SLI-D |
| NVIDIA nForce4 SLI |
INF. NF4 SLI |
| NVIDIA nForce4 Ultra |
INF. NF4 ULTRA |
| NVIDIA nForce4-4X |
INF. NF4 X |
| NVIDIA nForce4 SLI |
INF. NF SLI-M2 |
| NVIDIA nForce4 SLI |
LP NF4 SLI-DR |
| NVIDIA nForce4 SLI |
LP UT NF4 SLI-DR |
| NVIDIA nForce4 SLI |
LP UT NF4 SLI-DR Expert |
| NVIDIA nForce4 Ultra |
INF. NF Ultra-II M2 |
| NVIDIA nForce4 Ultra |
LP UT NF4 Ultra-D |
| NVIDIA nForce3-250Gb |
LP UT NF3 250GB |
SIS |
| SiS 651 and 962L |
NS36-TL |
| SiS 648FX and 963 |
648FX-AL |
| SiS 648FX and 963L |
648FX-ALE |
| SiS 661FX and 964 |
661FX-MLV |
| SiS 661FX and 964 |
661FX-TML |
| SiS 661FX and 964L |
661FX-MLVE |
VIA |
| VIA VT82C596B |
K6XV3+/66/1M-----R/B |
| VIA VT82C596B |
P5BV3+ |
| VIA 693A/686A |
CA63-SN |
| VIA 693A/686B |
CA63-EN |
| VIA 694x/686B |
CA64-BN |
| VIA 694x/686B |
CA64-EC |
| VIA 82C694T and VT82C686B |
CA64-TC |
| VIA K8M800 and VT8237 |
K8M800-MLVF |
| VIA K8T800 Pro and VT8237 |
K8T800PRO-ALF |
| VIA KLE133 and VT82C686B |
AM33-EL |
| VIA KM266 and VT8235CD |
AZ30-TL |
| VIA KM266Pro and VT8235 |
KM266PRO-MLV |
| VIA KM400 and VT8237 |
KM400-MLV |
| VIA KT133 and VT82C686A |
AK74-SC |
| VIA KT266 and 8233 |
AD72-SN |
| VIA KT266A and 8233 |
AD70-SC |
| VIA KT333 and VT8233A |
AD75 |
| VIA KT400 and VT8235 |
AD77 PRO |
| VIA KT400A and VT8235CD |
INF. AD77 |
| VIA KT400A and VT8235CD |
AD77 |
| VIA KT400A and VT8235CD |
LP KT400A |
| VIA KT600 and VT8237 |
KT600-AL |
| VIA P4M266 and VT8235 |
PM12-EL |
| VIA P4M266 and 8233ACD |
PM11-EC |
| VIA P4M266 and 8233ACD |
PM11-EL |
| VIA P4M266A and VT8235CD |
P4M266A-MLV |
| VIA P4M266A and VT8235CD |
PM12-TL |
| VIA P4X400 and VT8235 |
P4X400-AL |
| VIA P4X400 and VT8235 |
PE21-EL |
| VIA P4X533 and 8237 |
P4X533-ALE |
| VIA PT800 and VT8237 |
PT800-AL |
| VIA PT800 and VT8237 |
PT880-ALF |
| VIA VT8601T and VT82C686B |
CM33-TC |
| VIA VT8601T and VT82C686B |
CM33-TL |
| VIA CLE266 and VT8235 |
G3C100-PEA |
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Oklahoma Sales Tax Information
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- TigerDirect.com is not required, and does not collect Oklahoma sales or use tax;
- The purchase is subject to Oklahoma use tax unless it is specifically exempt from taxation;
- The purchase is not exempt merely because it is made over the Internet, by catalog, or by other remote means;
- The State of Oklahoma requires Oklahoma purchasers to report all purchases that were not taxed and pay tax on those purchases. The tax may be reported and paid on the Oklahoma individual income tax return [Form 511] or by filing a consumer use tax return. [Form 21-1]; and
- The referenced forms and corresponding instructions are available on the Oklahoma Tax Commission website, www.tax.ok.gov.
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