TigerDirect Inc. Announces Significant Reduction in
Online Transaction Fraud using iShopSecure's Real-Time Authentication Solution
ishopSecure's Cost-Effective, Fraud Prevention Solution Provides Leading Mail-Order
and Internet Retailer with Online Purchasing Security for Customers
Miami and Fort Lauderdale, April 10, 2002 - TigerDirect Inc. (www.TigerDirect.com),
a leading mail-order and Internet retailer of computer hardware and components,
and iShopSecure, a leading provider of real-time authentication solutions for
online and offline transactions, today announced that iShopSecure's proprietary
server-based solution, TRANSACT-SECUREä, has substantially reduced TigerDirect's
fraudulent transactions since implementing the solution in January 2002.
With the integration of TRANSACT-SECURE, TigerDirect experienced a significant reduction in their current average actual fraud while maintaining the high number of transactions it was processing.
"We are very pleased to be working with TigerDirect, and view this as a major endorsement of our payer authentication platform," said Joseph A. McDonnell, CEO of iShopSecure, Inc. "The fact that TigerDirect can now have a guarantee against fraudulent transactions using TRANSACT-SECUREä creates a unique and compelling offering for any business engaging in online e-commerce, and puts us ahead of the pack."
TRANSACT-SECURE™ is iShopSecure's patent pending server-based solution that prevents cardholder identification fraud by empowering the merchant to automatically perform real-time multi tiered authentication of the purchaser's identity during checkout. Fraudsters are prevented from committing credit card and online check fraud during checkout, and purchasers are prevented from committing "friendly fraud" by later denying their own transactions. The authenticated transactions from online merchants and telesales are insured by Lloyds of London against fraud for up to $5,000 per transaction.
"As a leader in mail-order and online computer hardware,
we take pride in providing quality, PC-related products to our customers 24
hours a day, 7 days a week,'' said Joseph Dunne, Vice President of TigerDirect
Inc. ``The integration of iShopSecure's proven TRANSACT-SECURE services offer
us online purchasing security for our customers and cost-effective fraud prevention
solutions, and allows us to extend our strategy of reaching and serving online
shoppers more effectively."
About iShopSecure, Inc.
iShopSecure, Inc ("iShop") provides real time identification authentication
solutions to create a secure and fraud free environment for online and offline
transactions to protect consumers and merchants from identity theft and credit
card fraud, grant access to secure information and systems, and safeguard the
public, to unlock the Internet and M.O.T.O. channel as a commercial enterprise.
iShop's array of anti fraud products include patent pending TRANSACT-SECURETM
real-time ecommerce payer authentication solution and CSR-SECURETM call center
and M.O.T.O. authentication solutions. IShopSecure is dedicated to safeguarding
consumers, and working with credit cards issuers, bankcard and check processors,
M.O.T.O (telesales) and Internet merchants, and is a leading provider of Visa
3-D Secure technology solutions.
About Tiger Direct, Inc.
TigerDirect Inc (a subsidiary of Systemax Inc. (NYSE: SYX
- news), is part of a group of branded e-commerce web sites, direct mail catalogs,
and relationship marketing selling private label and name-brand PC hardware,
related computer products, and industrial products, to businesses in North America
and Europe.
Forward-Looking Statements: This news release may include certain forward-looking
statements. Forward-looking statements may include, but are not limited to,
projections of revenue, income or loss and capital expenditures, statements
regarding future operations, financing needs, plans relating to products or
services of the Company, assessments of materiality, predictions of future events
and the effects of pending and possible litigation, as well as assumptions relating
to the foregoing. In addition, when used in this discussion, the words ``anticipates'',
``believes'', ``estimates'', ``expects'', ``intends'', ``plans'' and variations
thereof and similar expressions are intended to identify forward-looking statements.
Such forward-looking statements are subject to various risks and uncertainties.
Actual results could differ materially from those currently anticipated due
to a number of factors, including but not limited to (i) the Company's ability
to manage rapid growth as a result of internal expansion and strategic acquisitions,
(ii) the effect on the Company of volatility in the price of paper and periodic
increases in postage rates, (iii) the operation of the Company's management
information systems, including the costs and effects associated with the year
2000 date change problem, (iv) the general risks attendant to the conduct of
business in foreign countries, including currency fluctuations associated with
sales not denominated in U.S. dollars, (v) significant changes in the computer
products retail industry, especially relating to the distribution and sale of
such products, (vi) competition in the PC, notebook computer, computer related
products and industrial products markets from superstores, direct marketers,
the Internet and other retailers, (vii) the potential for expanded imposition
of state sales, use or other taxes and additional government regulation on direct
marketers, (viii) the continuation of key vendor relationships, including the
ability to continue to receive vendor supported advertising, (ix) timely availability
of existing and new products, (x) risks involved with e-commerce, including
the possible loss of business and customer dissatisfaction if outages or other
computer-related problems should preclude customer access to the Company, (xi)
risks associated with delivery of merchandise to customers by utilizing common
delivery services such as UPS, including possible strikes, (xii) risks due to
shifts in market demand and/or price erosion of owned inventory, (xiii) borrowing
costs, (xiv) changes in taxes due to changes in the mix of U.S. and non-U.S.
revenue, (xv) pending or threatened litigation and investigations and (xvi)
the availability of key personnel, as well as other risk factors. These factors
are discussed in greater detail in ``Item 7, Management's Discussion and Analysis
of Financial Condition and Results of Operations -- Forward-Looking Statements''
in the Company's Annual Report on Form 10-K for the year ended December 31,
1999 as filed with the Securities and Exchange Commission.