Shopping/Ordering @ TigerDirect.com
How do I add items to my shopping cart?
How can I delete an unwanted item from my shopping cart?
Is the ordering process secure?
How much do you charge for shipping and handling?
What payment methods do you accept?
After I have placed my order, can I check the status on it?
What is your return policy?
My order was supposed to come with a rebate, but I can't find it. How can I get the rebate?
What is California's Sales information?

How do I add items to my shopping cart?
You can add items to your shopping cart by either using our search engine to find the item(s) that you wish to purchase or by browsing through our categories and/or our website. Once you find an item(s) you'd like to buy, simply hit the button closest to the item(s) you are interested in to add the selected item(s) to your shopping cart. At this point, you can change the quantity of items you'd like to order, delete an item, empty the shopping cart, continue shopping, or check out.

How can I delete an unwanted item from my shopping cart?
You can delete an unwanted item from your shopping cart by clicking the "Delete Item" icon located within the shopping cart at the far right of each row. If you want to delete all items from your cart, you need to press the "Empty Shopping Cart" button located under "Cart Tools."

Is the ordering process secure?
YES! Our website uses the latest 128-bit encryption technology to protect your personal information. Our ordering process is totally secure from beginning to end.

Is my order subject to sales tax?
Sales tax is charged on the products purchased and also on the shipping and handling amount.

How much do you charge for shipping and handling?
You could easily see an estimate of how much your shipping charges would be by adding an item to the shopping cart and entering your shipping zip code.

Click here to view our shipping and handling information page.

What payment methods do you accept?
We accept VISA, MasterCard, American Express, Discover Card, V.me by Visa, PayPal, wire transfers, Bill Me Later®, Google Checkout & eBillme, Tiger Gift Cards and money orders. We DO NOT CHARGE YOUR ACCOUNT until we have SHIPPED your order! Most personal and company checks may be held up to 10 business days for processing.

Note: Additional credit card verification may be needed before we process your order.


After I have placed my order, can I check the status on it?
YES. Our site features live online order tracking. If you've ordered from TigerDirect.com by phone and did not receive an internet password from your agent, please call 800-800-8300.

What is your return policy?
Unless otherwise specified in the item listing on our website, on the receipt or packing slip, or in the following terms, TigerDirect.com will accept qualified and conforming products for exchange or refund within 30 days of the original purchase date. Click here for details.

My order was supposed to come with a rebate, but I can't find it. How can I get the rebate?
You can obtain your replacement rebate from Rebate Central.

How can I change the email address on my account?
Unfortunately, as the email address is your account identifier, you can't change that. You'll need to create a new account with the new information.

I sent a rebate a while ago - how do I check the status?
There is a contact phone number or web address on the rebate coupon that you submitted. Use that information to get in touch with the rebate fulfillment center. To get a copy of the rebate coupon, please visit our Rebate Center.

How do I get my tracking number?
Once your order has been shipped, you will receive an email to the address you have provided us within 24 hours with the tracking information. If you need more information on your order, please call us at 800-800-8300 or contact us by email for assistance. Please be advised that for security reasons, we can only email tracking information to the email address on file with your order.

How do I receive technical support on my purchase?
TigerDirect.com does not provide end-user technical support on any of the items that we sell. For warranty replacement of defective CPU chips, please call 937-368-3069. For warranty service on Systemax computers, call Systemax at 1.800.262.6622. For all other products, contact the product manufacturer, using the contact information either printed on your invoice or included in the package. Please note that when calling to exchange a defective item, verification of defect by the manufacturer is required.


What is California's Sales information?
WARNING: The following desktop motherboards sold in California prior to December 31, 2007, may contain lead solder. Lead is a chemical known to the State of California to cause cancer and birth defects and other reproductive harm.
Chipset Model Name
ATI
ATI Radeon Xpress 200 RS482 INF. RS482
ATI Radeon Xpress200 CrossFire LP UT RDX200 CF-DR
INTEL
Intel 810 CW35-S
Intel 845G and ICH4 NB35-BL
Intel 845GL and ICH4 NB30-EL
Intel 845GV and ICH4 845GV-MLV
Intel 845GV and ICH4 G4V100-PEA
Intel 845GV and ICH4 G4V621B
Intel 848P and ICH5 848P-AL
Intel 855GME and 6300ESB 855GME-MGF
Intel 865G and ICH5 PS35-BL
Intel 865G and ICH5 PS85-BL
Intel 865GV and ICH5 865GV-MLV
Intel 865PE and ICH4 865PE-ALE
Intel 865PE and ICH5 LP865 PE
Intel 865PE and ICH5 PS83-BL
Intel 865PE and ICH5 865PE-INF.
Intel 865PE and ICH5 865PE-TAG
Intel 875P and ICH5R LP Pro 875B
Intel 875P and ICH5R LP 875P-T
Intel 875P and ICH5R 875 INF.
Intel 875P and ICH5R 875P INF.
Intel 915G and ICH6 915G-TMGF
Intel 925X and ICH6R LP 925X-T2
Intel 915P and ICH6 LP UT 915P-T12
Intel 915P and ICH6 915P-TAG
Intel 915GL and ICH6 915GL-TML
Intel 915GM and ICH6M 915GM-MGF
NVIDIA
nVIDIA nForce2 400/MCP NFII 400AL
nVIDIA nForce2 Ultra 400/MCP NFII ULTRA-AL
nVIDIA nForce2 Ultra 400/MCP-T LP NFll ULTRA-B
nVIDIA nForce2 Ultra 400/MCP-T INF. NFII ULTRA
nVIDIA nForce2 Ultra 400R NFII U400S-AL
nVIDIA nForce3 250 NF3 250-AL
nVIDIA nForce3 Ultra LP UT NF3 ULTRA-D
NVIDIA nForce4 LP UT NF4-D
NVIDIA nForce4 INF. NF4
NVIDIA nForce4 NF4-DAGF
NVIDIA nForce4 SLI LP UT NF4 SLI-D
NVIDIA nForce4 SLI INF. NF4 SLI
NVIDIA nForce4 Ultra INF. NF4 ULTRA
NVIDIA nForce4-4X INF. NF4 X
NVIDIA nForce4 SLI INF. NF SLI-M2
NVIDIA nForce4 SLI LP NF4 SLI-DR
NVIDIA nForce4 SLI LP UT NF4 SLI-DR
NVIDIA nForce4 SLI LP UT NF4 SLI-DR Expert
NVIDIA nForce4 Ultra INF. NF Ultra-II M2
NVIDIA nForce4 Ultra LP UT NF4 Ultra-D
NVIDIA nForce3-250Gb LP UT NF3 250GB
SIS
SiS 651 and 962L NS36-TL
SiS 648FX and 963 648FX-AL
SiS 648FX and 963L 648FX-ALE
SiS 661FX and 964 661FX-MLV
SiS 661FX and 964 661FX-TML
SiS 661FX and 964L 661FX-MLVE
VIA
VIA VT82C596B K6XV3+/66/1M-----R/B
VIA VT82C596B P5BV3+
VIA 693A/686A CA63-SN
VIA 693A/686B CA63-EN
VIA 694x/686B CA64-BN
VIA 694x/686B CA64-EC
VIA 82C694T and VT82C686B CA64-TC
VIA K8M800 and VT8237 K8M800-MLVF
VIA K8T800 Pro and VT8237 K8T800PRO-ALF
VIA KLE133 and VT82C686B AM33-EL
VIA KM266 and VT8235CD AZ30-TL
VIA KM266Pro and VT8235 KM266PRO-MLV
VIA KM400 and VT8237 KM400-MLV
VIA KT133 and VT82C686A AK74-SC
VIA KT266 and 8233 AD72-SN
VIA KT266A and 8233 AD70-SC
VIA KT333 and VT8233A AD75
VIA KT400 and VT8235 AD77 PRO
VIA KT400A and VT8235CD INF. AD77
VIA KT400A and VT8235CD AD77
VIA KT400A and VT8235CD LP KT400A
VIA KT600 and VT8237 KT600-AL
VIA P4M266 and VT8235 PM12-EL
VIA P4M266 and 8233ACD PM11-EC
VIA P4M266 and 8233ACD PM11-EL
VIA P4M266A and VT8235CD P4M266A-MLV
VIA P4M266A and VT8235CD PM12-TL
VIA P4X400 and VT8235 P4X400-AL
VIA P4X400 and VT8235 PE21-EL
VIA P4X533 and 8237 P4X533-ALE
VIA PT800 and VT8237 PT800-AL
VIA PT800 and VT8237 PT880-ALF
VIA VT8601T and VT82C686B CM33-TC
VIA VT8601T and VT82C686B CM33-TL
VIA CLE266 and VT8235 G3C100-PEA
 
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Testimonials
Service and Price.
I'm a first time buyer and will definitely use TigerDirect again. I did not ask for next service but that's what I got. I ordered on Wednesday and it arrived on Thursday! The packaging was very secure. I bought the computer as a travel computer - sort of a cheap alternative to my main work laptop. The reconditioned computer from TIGERDIRECT exceeded my expectations. (by Eville, September 07, 2013)
By Eville

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