Brocade Essential Direct Support Return to Factory- - carry-in-5 business days (repair)-for VDX 6720-VDX24-SVL-RTF-2-VDX24-SVL-RTF-2Item#: 8249862 | Model#: VDX24-SVL-RTF-2
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Essential Support- VDX24-SVL-RTF-2 Product Details
Through Brocade Direct Support, customers have a single support contact for all Brocade SAN and IP hardware and software solutions, and direct access to Brocade Support resources. This one-on-one relationship streamlines the delivery of Brocade Support services and helps accelerate problem resolution, while reducing overall support costs.
Available worldwide, Return to Factory support provides 24 x 7 telephone support and electronic access to software updates, plus no-charge return-to-factory hardware repair. The repaired or replacement unit is shipped within five business days after the day the failed unit is received.
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 2 years
Repair Time: 5 business days
Service & Support Details: Extended service agreement - parts and labor - 2 years - carry-in - repair time: 5 business days ¦ Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 2 years ¦ New releases update - 2 years
Designed For: Brocade VDX 6720
Manufactured by: Brocade
Warranty provided by: Brocade
Mfg Part No: VDX24-SVL-RTF-2
( Length:0, Width:0, Depth:0)
Shipping Weight: 0.9999 pound(s)
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