HGST Gold Support extended service agreement - 3 Product Details
Gold support includes access to technical support during standard business hours (8 am - 7 pm local time, Monday through Friday) software support (including access to updates and maintenance releases), and next-business-day hardware replacement. Plus onsite parts replacement and 24 x 7 x 365 access to global technical support.
Service Included: Replacement
Full Contract Period: 3 years
Response Time: Next business day
Service Availability: 8 hours a day / 5 days a week
Service & Support: Extended service agreement - replacement - 3 years - on-site - response time: next business day - availability: 8 hours a day / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Technical support - phone consulting - 3 years - response time: 4 hours -
Manufactured by: Hitachi GST
Warranty provided by: Hitachi GST
UPC No: 0037332010230
Mfg Part No: HS00074
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Shipping Weight: 0.9999 pound(s)
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