Avaya Aura Workforce Optimization Speech Analytics
Price: $36999
Avaya Aura Workforce Optimization Speech Analytics
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Avaya Aura Workforce Optimization Speech Analytics - (v. R12) - license - 1 additional language

Item#:  9972849  | Model#: 273068
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Avaya Aura Workforce Optimization Speech Analytics Product Details

Leverage intelligent insights to operate more efficiently while delivering your customers an exceptional service experience. Unite all your workforce optimization requirements under one, integrated platform. Then, capture, share, and act on information from across your enterprise - especially your contact center and back-office - and use the data to make informed decisions faster.

Processes that are cumbersome and cause dissatisfaction can be readily identified, modified, and addressed. Agents who are not getting the proper training or assisting customers appropriately can be identified and coached. Customer problems and issues can be quickly identified and resolved. All of which enables you to achieve your corporate objectives and deliver a superior customer experience.


   Category:  Internet & communication applications - IP telephony
   Product Type:  License
   Version:  R12

   License Type:  1 additional language

Additional Resources: Product Manuals

  • Manufactured by: AVAYA
    Warranty provided by: AVAYA
    UPC No:
    Mfg Part No: 273068
  • Box Size: ( Length:0, Width:0, Depth:0)
    Shipping Weight: 0.9999 pound(s)
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