Avaya Express Support Services Base Technical Product Details
Avaya Express Services provide you with the opportunity to engage in a direct services relationship with Avaya while maintaining established relationships with your preferred Avaya partners. With globally consistent offerings and direct access to Avaya technical expertise, Avaya Express Services enable faster issue resolution, greater network availability and lower total cost of ownership. Avaya Express Support Services help optimize the performance and availability of your network and ease the transition to a converged network.
As the figure illustrates, you have a wide variety of pre-packaged combinations to choose from depending on your business requirements. Avaya Express Support Services cover Avaya data and IP-enabled products. Technical Support Services provide multi-lingual technical assistance via telephone and the web for issues associated with the operations of all contracted Avaya products. All inquiries are logged, prioritized and tracked through to resolution.
Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 24 hours a day / 7 days a week
Service & Support: Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
Manufactured by: AVAYA
Warranty provided by: AVAYA
Mfg Part No: GE6300ETV
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Shipping Weight: 0.9999 pound(s)
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