This Service provides for Monthly Unlimited HelpDesk support of 1 server [on a monitored Physical or Virtual server]
- 24/7 Service Desk
- On-site support, if necessary to maintain current level of service.
- Remote connectivity to devices (PCs and Servers)
- Multiple levels / skills of Engineers
- Ticketing System (Available to Clients)
- On-Demand deployments and configurations
SYMBITS has been providing proactive and best-in-class IT services since 2008
Taking care of both strategic and tactical IT challenges by SYMBITS, allow you to run your business successfully while being able to focus on ever-changing market conditions.
SYMBITS is a provider of qualified and nationwide IT resources, with deep industry specific know-how.
Our SLAs (Service Level Agreements) are tied to your business dynamics.
Customer satisfaction level is > 95%