Avaya IP Agent Multi-Release ( v. R7 ) - upgrade
Price: $10999
Avaya IP Agent Multi-Release ( v. R7 ) - upgrade
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Avaya IP Agent Multi-Release - ( v. R7 ) - upgrade license - 1 agent - Win

Item#:  13196004  | Model#: 226872
Temporarily out of stock. Order today and we'll deliver when available. (Details)

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Avaya IP Agent Multi-Release ( v. R7 ) - upgrade Product Details

IP Agent is a PC-based softphone application for improving agent productivity in call centers, remote offices and work-at-home agents. It is the only agent desktop application capable of providing multiple connection modes all from the same application.

Connection modes can be VoIP, dual connect (separate paths for voice and data), or Shared Control (use of IP Agent softphone with the agent's Avaya desk phone). In addition, IP Agent's ability to integrate and interoperate with other applications and devices drives productivity improvements. It incorporates enterprise instant messaging (IM) which serves as the first step towards SIP and Presence in the call center. Other capabilities include a screen pop of customer-contextual data and interoperability with Microsoft Internet Explorer and Outlook to provide click-to-dial.


   Category:  Internet & communication applications - IP telephony
   Product Type:  Upgrade license
   Version:  R7
   Platform:  Windows

   License Type:  1 agent

Additional Resources: Product Manuals

  • Manufactured by: AVAYA
    Warranty provided by: AVAYA
    UPC No:
    Mfg Part No: 226872
  • Box Size: ( Length:0, Width:0, Depth:0)
    Shipping Weight: 0.9999 pound(s)
    Click here for full warranty and support information
  • AVAYA logos are registered trademarks of AVAYA. All others trademarks and copyrights mentioned herein are the property of their respective owners.
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