Cisco Unity Unified Messaging - Product upgrade Product Details
Cisco's unified messaging solution delivers every e-mail, voice, and fax message to a single inbox to improve communications, boost productivity, and enhance customer service capabilities across your organization. With Cisco Unity unified messaging, you can listen to your e-mail over the telephone, check voice messages from the Internet, and - when integrated with a supported third-party fax server - forward faxes to wherever you may be.Cisco Unity unified messaging integrates with your Microsoft Outlook e-mail client to make handling all your messages easy and convenient, whether you are in the office or on the road. An intuitively designed interface provides quick access to e-mail, voice, and fax messages from your desktop PC while icons provide simple visual descriptions of each message type. Because every message is delivered to one inbox, you can see the number, type, and status of all your communications at a single glance. You may also reply to, forward, and save your messages - regardless of media type - in public or personal Microsoft Exchange/Outlook folders with just a click of the mouse.Cisco Unity unified messaging also offers text-to-speech capability. With text-to-speech, you can get information about all your messages - and even hear the text portion of e-mail messages - over the telephone. You can then respond with a voice message and, depending on your fax server's capabilities, print e-mail, attachments, and incoming faxes on a nearby fax machine.