Avaya Call Management System High
Price: $6499
Avaya Call Management System High
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Avaya Call Management System High Availability/Server - License - 1 additional agent - volume - 251+ level

Item#:  13195744  | Model#: 228195
Temporarily out of stock. Order today and we'll deliver when available. (Details)

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Avaya Call Management System High Product Details

Avaya Call Management System (CMS) is an operational effectiveness solution from Avaya that offers integrated analysis and reporting to help you keep in touch with virtually everything that's going on in your contact center - whether you want to evaluate the performance of one agent, a group of agents, a single contact center, or multiple locations around the world. CMS provides robust real-time monitoring and historical reporting, including custom reporting, task scheduling, exception notification, threshold warning, administration and configuration, and long term ACD data storage, working with one or more of your Avaya Media Servers and Gateways.

The High Availability (HA) system provides a fully redundant back-up Avaya Call Management System (CMS). Two independent, fully functional Avaya CMS servers are connected through dual data links to one or more Avaya Communication Manager servers.

High Availability helps prevent data loss caused by maintenance and upgrade activity. It helps prevent data loss caused by failure of system components. CMS High Availability helps customers ensure the continuity of their business operations.


   Category:  Internet & communication applications - IP telephony
   Product Type:  License

   License Type:  1 additional agent
   License Pricing:  Volume / 251+ level

Additional Resources: Product Manuals

  • Manufactured by: AVAYA
    Warranty provided by: AVAYA
    UPC No:
    Mfg Part No: 228195
  • Box Size: ( Length:0, Width:0, Depth:0)
    Shipping Weight: 0.9999 pound(s)
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  • AVAYA logos are registered trademarks of AVAYA. All others trademarks and copyrights mentioned herein are the property of their respective owners.
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