Avaya IP Office Contact Center Select - ( v. R9+ Product Details
IP Office Contact Center R9.0 is a multimedia contact center suite. The suite includes applications that are accessed by contact center agents, contact center supervisors, and contact center customers. Separate VPATs are available for each of these applications.The statements in this document refer to the IP Office Contact Center Supervisor application. This is a thick client graphical user interface that resides on the contact center supervisor's desktop PC. The application includes a thin client component that runs in an integrated browser window.