Avaya IP Office Third Party IP Endpoint Select (v. Product Details
The blended multichannel capabilities of Avaya Contact Center Select intelligently route multichannel contacts (voice, email, web chat, SMS and fax) to the most appropriate resource. By creating a complete view of the customer and the context of their interaction, businesses and organizations can manage the customer experience in a way that consistently delivers a superior level of engagement. Avaya Contact Center Select allows users to automatically dial out to customers, combines historic and real-time contextual customer information to help improve the quality of interactions, optimizes agent utilization and productivity, and enhances supervisor performance to deliver superior customer experience and drive sustainable business growth.
Category: Internet & communication applications - IP telephony
Product Type: License
License Type: 1 license
Details: Avaya Product Licensing and Delivery System (PLDS)
Additional Resources: Product Manuals
Manufactured by: AVAYA
Warranty provided by: AVAYA
Mfg Part No: 339142
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Shipping Weight: 0.9999 pound(s)
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