Avaya IP Office Contact Center Server Edition (v. Product Details
The blended multichannel capabilities of Avaya Contact Center Select intelligently route multichannel contacts (voice, email, web chat, SMS and fax) to the most appropriate resource. By creating a complete view of the customer and the context of their interaction, businesses and organizations can manage the customer experience in a way that consistently delivers a superior level of engagement. Avaya Contact Center Select allows users to automatically dial out to customers, combines historic and real-time contextual customer information to help improve the quality of interactions, optimizes agent utilization and productivity, and enhances supervisor performance to deliver superior customer experience and drive sustainable business growth.
Category: Internet & communication applications - IP telephony
Product Type: License
License Type: 1 license
Additional Resources: Product Manuals
Manufactured by: AVAYA
Warranty provided by: AVAYA
Mfg Part No: 308392
( Length:0, Width:0, Depth:0)
Shipping Weight: 0.9999 pound(s)
Click here for full warranty and support information
- AVAYA logos are registered trademarks of AVAYA. All others trademarks and copyrights mentioned herein are the property of their respective owners.