Avaya Aura Contact Center - ( v. R6.2 ) - media -
Price: $13999
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Avaya Aura Contact Center - ( v. R6.2 ) - media - DVD (NT9Y49AC)

Item#:  9967702  | Model#: NT9Y49AC
Price:
$139.99
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Avaya Aura Contact Center - ( v. R6.2 ) - media - Product Details

Avaya Aura Contact Center 6.2 is a context-sensitive, collaborative, voice and multimedia customer contact solution that allows enterprises to anticipate, automate and accelerate customer interactions. Avaya Aura Contact Center intelligently routes up to six simultaneous multimedia contacts to the most appropriate resource through a unified agent interface. By creating a complete view of the customer and the context of their interaction, Avaya Aura Contact Center allows enterprises and organizations to manage the customer experience in a way that consistently delivers a superior level of engagement. Avaya Aura Contact Center allows users to proactively reach out to customers, combines historic and real-time contextual customer information to help improve the quality of interactions, optimizes agent utilization and productivity, and enhances supervisor performance to deliver superior customer experience and drive sustainable business growth.
 
  • Manufactured by: AVAYA
    Warranty provided by: AVAYA
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    Mfg Part No: NT9Y49AC
  • Box Size: ( Length:0, Width:0, Depth:0)
    Shipping Weight: 1.0000 pound(s)
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  • AVAYA logos are registered trademarks of AVAYA. All others trademarks and copyrights mentioned herein are the property of their respective owners.
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