RedSky Technologies APPLICATION Product Details
The RedSky Technical Services and Support organization is staffed with the most experienced engineers, technicians, and project managers in the business. Many of its support personnel have been with RedSky over 12 years when it launched its first E911 software application. It strives to provide excellence in customer and technical support.The Technical Services and Support organization provides professional installation on every RedSky product and service. They are right there with you and its business partners to get you installed and trained on your new software or service.You will be provided a detailed Statement of Work that describes what RedSky technicians and project managers will do during installation and training. You will have an accurate timeline of the project and key milestones and deliverables so you can measure your project. The Statement of Work accommodates any Change Orders or custom work that needs to be done.