Avaya Contact Center (v. 6.4) - media
Price: $2999
Avaya Contact Center (v. 6.4) - media
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Avaya Contact Center - (v. 6.4) - media - DVD

Item#:  13251353  | Model#: 700509036
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Avaya Contact Center (v. 6.4) - media Product Details

Avaya Aura Contact Center 6.4 is a context-sensitive, collaborative, voice and multichannel customer experience management solution that allows businesses to manage all types of customer interactions through a unified application. Avaya Aura Contact Center intelligently routes up to six simultaneous multichannel contacts to the most appropriate resource through a unified agent interface. By creating a complete view of the customer and the context of their interaction, Avaya Aura Contact Center allows enterprises and organizations to manage the customer experience in a way that consistently delivers a superior level of engagement. Avaya Aura Contact Center allows users to proactively reach out to customers, combines historic and realtime contextual customer information to help improve the quality of interactions, optimizes agent utilization and productivity, and enhances supervisor performance to deliver superior customer experience and drive sustainable business growth.


   Category:  Internet & communication applications - IP telephony
   Product Type:  Media
   Version:  6.4
   Distribution Media:  DVD-ROM

Additional Resources: Product Manuals

  • Manufactured by: AVAYA
    Warranty provided by: AVAYA
    UPC No:
    Mfg Part No: 700509036
  • Box Size: ( Length:0, Width:0, Depth:0)
    Shipping Weight: 0.2200 pound(s)
    Click here for full warranty and support information
  • AVAYA logos are registered trademarks of AVAYA. All others trademarks and copyrights mentioned herein are the property of their respective owners.
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