Avaya Call Management System (v. R17) - box pa Product Details
Using a familiar Windows interface, call center managers can view data and receive customized threshold and exception alerts, all in real time. They can also view historical reports to help them analyze trends, establish performance benchmarks, and plan marketing or customer-service campaigns. These reports can be easily customized to suit the needs of the business. With easy access to real-time and historical data, managers can make faster, better informed decisions, for more effective contact-center operations.
Category: Internet & communication applications - IP telephony
Product Type: Box pack
Distribution Media: CD-ROM, DVD-ROM
License Type: 1 license
Additional Resources: Product Manuals
Manufactured by: AVAYA
Warranty provided by: AVAYA
Mfg Part No: 700508337
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Shipping Weight: 0.2500 pound(s)
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