Avaya Proactive Contact (v. 5.1.1) - media Product Details
Leverage superior call detection and advanced dialing algorithms available to optimize your outbound communication campaigns. Automation and inbound/outbound blending help you balance between understaffing and overstaffing - you can make real impact in eliminating agent downtime and improving agent efficiency.
Proactive Contact has a proven track record of 99.9% system uptime. Avaya combine this reliability with a friendly interface and advanced capabilities to help you achieve your customer satisfaction goals faster, lower your cost per contact, and get a quicker payback on your investment.
Category: Internet & communication applications - IP telephony
Product Type: Media
Distribution Media: CD-ROM, DVD-ROM
Additional Resources: Product Manuals
Manufactured by: AVAYA
Warranty provided by: AVAYA
Mfg Part No: 700509677
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Shipping Weight: 1.9500 pound(s)
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