Avaya Callback Assist (v. R4) - license Product Details
Although contact centers are increasingly being viewed by business leaders as strategic assets for driving revenue growth, traditional "cost center" metrics (such as agent occupancy) remain central measurements of contact center performance.
Category: Internet & communication applications - IP telephony
Product Type: License
License Type: 1 port
Supported OS: Microsoft Windows 2000 Server, Microsoft Windows Server 2003
Additional Requirements: Avaya Communications Manager 3.1 - 4.0.1, Avaya Interactive Response 3.0 or later, Avaya Voice Portal 4.0 or later, Avaya Aura Application Enablement Services 4.0 or later
Additional Resources: Product Manuals
Manufactured by: AVAYA
Warranty provided by: AVAYA
Mfg Part No: 268214
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Shipping Weight: 0.9999 pound(s)
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