Astaro Platinum Maintenance - Technical support Product Details
Platinum Maintenance is Astaro's premium 24 x 7 support offering, designed for organizations requiring continuous support coverage at the highest possible levels. For technical support, customers can contact Astaro via a web form or telephone. During business hours they will receive immediate access to the available member of the customer support staff. Outside of business hours they will receive an email or telephone reply according to the SLAs.