Astaro Gold Maintenance - Extended service Product Details
Gold Maintenance is designed for organizations requiring consistent, comprehensive technical support. For 1st-level technical support, customers should contact their certified Astaro partner. Endusers have to contact their certified Partner, Reseller must contact their Distributor. If required, the Astaro partner/Distributor may escalate to Astaro support and will receive a response according the SLAs.Gold Maintenance for Astaro Security Gateway appliances includes standard hardware replacement.