Cisco Unified Contact Center Express Enhanced High
Price: $2,73999
Cisco Unified Contact Center Express Enhanced High
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Cisco Unified Contact Center Express Enhanced High Availability Option - ( v. 5.0 ) - version upgrade license - 1 server - upgrade from 4.0 - with MS Windows Server 2003

Item#:  9348090  | Model#: CCX-50-W2K-EHAS-U
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Cisco Unified Contact Center Express Enhanced High Product Details

Cisco Unified Contact Center Express helps customers move into the next phase of customer contact-beyond today's contact center to a customer interaction network. The customer interaction network is a distributed, IP-based customer-service infrastructure that comprises a continuously evolving suite of innovative, multichannel services and customer-relationship-management (CRM) applications. These services and applications provide enhanced responsiveness and streamlined customer exchanges to help your organization deliver superior customer service.

Cisco Unified Contact Center Express meets the needs of departmental, enterprise branch, or small to medium-sized companies that need easy-to-deploy, easy-to-use, highly available, and sophisticated customer interaction management. Its support for powerful agent-based assisted service as well as fully integrated self-service applications results in reduced business costs and improved customer response by providing sophisticated and distributed automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services in a single-server, contact-center-in-a-box deployment.


   Category:  Internet & communication applications - IP telephony
   Product Type:  Version upgrade license
   Version:  5.0
   Bundled with:  MS Windows Server 2003
   Upgrade from:  Cisco IPCC Express Edition Enhanced v. 4.0

   License Type:  1 server

Additional Resources: Product Manuals

  • Manufactured by: Cisco
    Warranty provided by: Cisco
    UPC No:
    Mfg Part No: CCX-50-W2K-EHAS-U
  • Box Size: ( Length:0, Width:0, Depth:0)
    Shipping Weight: 1.0000 pound(s)
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