Cisco IP IVR High Availability Option (v. 11.0) Product Details
Cisco IP IVR is designed to enhance the efficiency of any organization by simplifying business integration, increasing flexibility, and providing efficiency gains in network hosting. These features reduce business costs and can dramatically improve customer satisfaction. Enabled by Cisco AVVID, and tightly integrated with Cisco CallManager, the Cisco IP IVR offers ease of installation, configuration and application hosting because it is constructed specifically to exploit the power of IP-based communications.
The Cisco IP IVR is written entirely in Java and designed and constructed by Cisco to facilitate concurrent multimedia communication processing. The Cisco IP IVR architecture is open and extensible, and it allows customers to incorporate custom-developed Java classes, which enables independent developers to extend the Cisco IP IVR solution to meet unique customer business needs.
Cisco IP IVR removes the constraints enforced by legacy PSTN circuit-based IVR applications by IP-enabling IVR applications and creating connections to Web-based content. Cisco IP IVR is designed to operate upon Cisco AVVID and is constructed specifically to exploit the power of IP-based communications. With the powerful service-creation environment, enterprises can rapidly develop and deploy IVR applications to provide advanced self service and enhanced call control applications to improve overall customer satisfaction - continuing the evolution towards a true Customer Interaction Network.
Category: Internet & communication applications - IP telephony
Product Type: License
License Type: 1 license
Additional Resources: Product Manuals
Manufactured by: Cisco
Warranty provided by: Cisco
Mfg Part No: IVR-11-HA-LIC
( Length:18, Width:14, Depth:8)
Shipping Weight: 1.0000 pound(s)
Dimensional Weight: 9pounds
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