Energize Updates subscriptions also provide: Basic Support which includes email support 24x7 and phone support between the hours of 9 a.m. and 5 p.m. Monday through (note that Barracuda Technical Support will take and respond to support calls 24x7 from Basic Support customers when they are not servicing other customers); Firmware Maintenance which includes new firmware updates with feature enhancements and bug fixes as they are made available; Security Updates to patch or repair any security vulnerabilities; Optional participation in the Barracuda Early Release Firmware program.
Type: Virus definitions update
Service Included: Hourly updates
Full Contract Period: 1 year
Localization: Canada, United States
Service & Support Details: URL database update - hourly updates - 1 year ¦ Virus definitions update - hourly updates - 1 year ¦ Malware definitions update - hourly updates - 1 year ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 8 hours a day ( 9:00 AM - 5:00 PM )
Manufactured by: Barracuda Networks
Warranty provided by: Barracuda Networks
Mfg Part No: BYF410A-E1
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Shipping Weight: 0.0100 pound(s)
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